Click on the questions below to open the answers.
Acolyte Handpans have zero wait time and ship as soon as you order.
Nirvana Handpans typically take between 4-8 weeks to have made and ready to ship.
Yes – Just let us know what you would like and we will help sort it out!
Acolyte Handpans are currently only available with 8 notes total.
Nirvana Handpan custom orders you may add as many notes as we can comfortably fit on the instrument.
Yes. Unless otherwise requested all instruments are tuned to 440hz. We tune to 432 only upon request. If tuning to 432 we request the initial deposit be half the total cost of the instrument.
This depends on the diameter of the instrument
Yes. We ship world wide! If shipping outside the country we don’t require, but we do recommend you also purchase an Evateck Hardcases to accompany your instrument. Any import or VAT fees are not included and are the buyers responsibility.
We are located in Glendale, California, USA.
We currently offer 2 different sized pans – 21″, and Mini 17.75″
We cannot guarantee the performance or quality of any Nirvana Handpan, or Acolyte Handpan not purchased directly from us. These instruments require care and some owners care for their instruments better than others.
We do everything we can to maintain the best visual appearance of our instruments before they are shipped to you, however due to the building process sometimes your pan may get small scratches here and there but nothing substantial.
Acolyte Handpans do not come with a bag but you have the option to purchase one at checkout.
All Nirvana Handpans come with a soft carry bag and you also have the option to upgrade to an evatek hardcase.