We will accept returns on undamaged instruments sent back within 14 days of receipt, but there will be a 25 percent restocking fee plus customer pays for all shipping costs. If an instrument is damaged during delivery we require documentation(photos and video) and after receipt of the damaged instrument we will replace at no cost to customer and refund any shipping cost customer incurred for the return.
All Euphonics are non-returnable.
Any instrument tuned to 432hz is non-returnable.
There are no returns or exchanges allowed for custom color instruments.
